Frequently Asked Questions

Where can I access the content?

MedAce is currently available on iPhone and Android apps so you can learn at your own convenience. Download the app now to get free 3-days trial. You can also access the MedAce app on both mobile devices and tablets.

Can I share my subscription?

No, subscriptions cannot be shared since study plans and guides are uniquely tailored to each student's needs. Also, videos cannot be played on 2 devices with same login credentials simultaenously.

Can I download the content and watch it offline?

Yes! You can download up to 5 modules at a time. When you download more than 5 modules, earlier downloaded videos will be made available online.

Are there live classes available?

Most of the video classes are recorded so you can learn at your own pace.

Is there a free trial available?

Yes! Download the app now to get free 3-days trial.

Are there notes available in the MedAce app?

Yes, MedAce provides in-app digital notes that can be conveniently downloaded within the app itself. You can access and refer to these digital notes while using the app for a seamless learning experience.

Is it possible to cancel my purchase and receive a refund?

Certainly, it is possible to cancel your purchase. However, please note that no refunds are given. After you cancel, you will still have access to the service until the end of your billing period.

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