Frequently Asked Questions
FAQ
Where can I access the content?
Can I share my subscription?
No, subscriptions cannot be shared since study plans and guides are uniquely tailored to each student's needs. Also, videos cannot be played on 2 devices with same login credentials simultaenously.
Can I download the content and watch it offline?
Yes! You can download up to 5 modules at a time. When you download more than 5 modules, earlier downloaded videos will be made available online.
Are there live classes available?
Most of the video classes are recorded so you can learn at your own pace.
Is there a free trial available?
Are there notes available in the MedAce app?
Yes, MedAce provides in-app digital notes that can be conveniently downloaded within the app itself. You can access and refer to these digital notes while using the app for a seamless learning experience.
Is it possible to cancel my purchase and receive a refund?
Certainly, it is possible to cancel your purchase. However, please note that no refunds are given. After you cancel, you will still have access to the service until the end of your billing period.
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